A 5S STUDY AT THE PROFESSIONAL HYGIENE PRODUCTS DISTRIBUTOR

Abstract

In the global economic environment, 5S is a topic of extreme importance and highly inserted in the market, mainly for companies that face high competitiveness and apply the concept of total quality, wanting to maximize customer satisfaction. In this view, the search for efficiency raises the condition of quality. The organization's permanence in the market is an increasingly demanded need when it comes to industrial competition. The 5S methodology is a process that enables behavioral change in people who participate in the company process, through changing habits. The article shows the steps to implement 5S in a professional hygiene products distributor, the processes in the middle of the applied methodology and the points that deserve to be highlighted. It should be noted that the objectives of 5S add, in fact, from the distribution of raw materials to the final stage of the process. The results indicated a lot of satisfaction in the 5S practice, trying to maintain as much control as possible and significant improvements were made in relation to cleanliness, self-discipline, organization, use of health and hygiene, thus reducing waste and increasing employee motivation.