QUALITY TOOLS WITH EMPHASIS IN CONTROL CHART

Abstract

With constant technological advancement, companies started to look for more efficient methods and techniques to remain competitive in the market. We are in a society whose customers have made it super demanding, looking for equipment with total quality that can meet their needs as expected. Thus, the main objective of this work is to analyze the most important tools in quality control, that is: Flowchart; Verification Worksheet; Histogram; Pareto diagram; Control Chart; Dispersion Diagram and cause and Effect Diagram. Thus focusing on the importance of the control chart. To achieve the proposed objectives, the qualitative methodology of bibliographic review is used. Thus, with the work presented here, it is understood or reached the conclusion that quality control tools play a crucial role in production and quality control in general, helping companies to focus on successes and minimize errors or exclude companies, especially the control chart tool.