THE IMPORTANCE OF USER-CENTERED DESIGN IN AGILE METHODOLOGIES AS A USABILITY REQUIREMENT
DOI:
https://doi.org/10.31510/infa.v17i2.986Keywords:
User-Centered Design, Agile Software Process Development, Agile User-Centered Design Integration, UsabilityAbstract
Due to the competitiveness in the software development market, over the last few decades, software development methods have been specializing in each new generation and making processes increasingly efficient. However, no methodology explicitly focuses on User-Centered Design, which implies customer dissatisfaction due to the lack of adaptation to their needs, rework, deficiency of requirements that meet the project and other problems, which end up affecting the costs and schedule of the development teams. . As a result of these vulnerabilities, this article aims to correlate agile models with usability techniques and User-Centered Design to generate customer satisfaction. The systematic bibliographic review addressed in this article proposes to address articles and academic theses referring to User-Centered Design, Agile Methodologies and Usability, converging the benefits of these methodologies, as well as the correlation between them. As a result, vulnerabilities were found in agile methodologies in relation to communication between users and project stakeholders, which can be remedied with the use of an efficient requirements analysis combined with the use of other tools aimed at user-centered design.
Downloads
Metrics
References
ABRAS, C.; MALONEY-KRICHMAR, D.; PREECE, J. User-Centered Design. In Bainbridge, W. Encyclopedia of Human-Computer Interaction. Thousand Oaks: Sage Publications, 2004.
AGILE ALLIANCE. Manifesto For Agile. Software Development.2001. Disponível em <https://www.agilealliance.org/agilealliancebrazil/>. Acesso em: setembro, 2020.
BECK, K. et al. Os doze princípios do software ágil. [S.l:s.n], 2011. Disponível em: <http://www.manifestoagil.com.br/principios.html>. Acesso em: 01 setembro de 2020.
BEVAN, N. UsabilityNet Methods for User Centred Design. Human-Computer Interaction: Theory and Practice (Part 1), Volume 1 of the Proceedings of HCI International 2003.
BOEHM, B, Get ready for agile methods, care. Computer, IEEE, v.35, n. 1, p. 64-69, 2002.
BRUUN, A., LARUSDOTTIR. M. K., NIELSEN, L., NIELSEN, P. A., PERSSON, J.S. The Role of UX Professionals in Agile Development: A Case Study From Industry. Setembro, 2018.
CONFORTO, E. C.; AMARAL, D.C.; SILVA, S.L. Roteiro para Revisão Bibliográfica Sistemática: aplicação no desenvolvimento de produtos e gerenciamento de projetos. In: 8o. Congresso Brasileiro de Gestão de Desenvolvimento de Produto - CBGDP 2011, 2011, Porto Alegre-RS. 8o. Congresso Brasileiro de Gestão de Desenvolvimento de Produto - CBGDP 2011. Porto Alegre: Instituto de Gestão de Desenvolvimento de Produto, 2011.
FIGUEIREDO, L. B. UP-FRONT DESIGN NO DESENVOLVIMENTO ÁGIL DE SOFTWARE CENTRADO NO USUÁRIO. 2019, 166f. Dissertação Escola Politécnica da Universidade de São Paulo em Engenharia de Produção, São Paulo, Brasil.
FILARDI, A. L. Análise e avaliação de técnicas de interação humano-computador para sistemas de recuperação de imagens por conteúdo baseadas em um estudo de caso. 2007, 149. Mestrado em Ciências da Computação e Matemática Computacional, , Universidade de São Paulo, USP, Brasil.
INTERNATIONAL ORGANIZATION FOR STANDARDIZATION. ISO 9241-11: Ergonomics of human-system interaction — Part 11: Usability: Definitions and concepts, 2018. Disponível em: <https://www.iso.org/standard/63500.html#:~:text=ISO%209241%2D11%3A2018%20provides,services%20(including%20technical%20and%20personal> Acesso em 28/08/2020.
LOSADA, B. Flexible Requirement Development through User Objectives in an
Agile-UCD Hybrid Approach. Department of Languages and Computer Systems University of the Basque Country Spain, INTERACCIÓN 2018, setembro 2018.
NORMAN, D. A., DRAPER S. W. User Centered System Design: New Perspectives on Human-Computer Interaction.New Jersey: Lawrence Erlbaum Associates, 1986.
PREECE, J. ROGERS, Y. SHARP, H. Design de Interação: além da interação homem computador. Porto Alegre: Bookman. 2005.
REIS, G.. Centrando a Arquitetura de Informação no Usuário. São Paulo, 2007, 250f. Mestrado em Ciência da Informação, Universidade de São Paulo, USP, Brasil.
SALAH, D.; PAIGE, R. F.; CAIRNS, P. A systematic literature review for agile development processes and user centred design integration. In: ACM. Proceedings of the 18th international conference on evaluation and assessment in software engineering. p.5 2014.
SALAH, D.; PAIGE, R.; CAIRNS, P. A practitioner perspective on integrating agile and user centred design. In: BCS. Proceedings of the 28th International BCS Human Computer Interaction Confernence on HCI 2014-Sand, Sea and Sky-Holiday HCI. p.100–109, 2014.
SALAH, D.; PAIGE, R.; CAIRNS, P. Integrating Agile Development Processes and User Centred Design- A Place for Usability Maturity Models?. 5th International Conference on Human-Centred Software Engineering (HCSE), Paderborn, Germany. pp.108-125, 2014.
SCHÖN, E.M., THOMASCHEWSKI, J., ESCALONA, M.J.. Agile Requirements Engineering: A systematic literature review. Computer Standards & Interfaces 49 p.79–91, 2017.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2021 Revista Interface Tecnológica
This work is licensed under a Creative Commons Attribution 4.0 International License.
Os direitos autorais dos artigos publicados pertencem à revista Interface Tecnológica e seguem o padrão Creative Commons (CC BY 4.0), que permite o remixe, adaptação e criação de obras derivadas do original, mesmo para fins comerciais. As novas obras devem conter menção ao(s) autor(es) nos créditos.
.jpg)
1.png)
1.png)