HEURISTIC ANALYSIS IN THE CONTEXT OF USER EXPERIENCE

Authors

DOI:

https://doi.org/10.31510/infa.v19i1.1366

Keywords:

UX, Usability, Heuristics, Nielsen

Abstract

Faced with the growth in the number of people using interfaces, the rise of the User Experience area and the constant increase in specialist professionals in this area have become increasingly present, as companies need to think about how to deliver products with better experiences and interactions for meet the needs of users and, in this way, be better accepted in the market. With a qualitative paradigm and research with bibliographic and information survey on websites, articles and official documentation, this article aims and motivation to clarify the process and rules of heuristic analysis in the context of User Experience.

Downloads

Download data is not yet available.

Metrics

Metrics Loading ...

References

BEHANCE. Psychological Laws of UX design. Disponível em: https://www.behance.net/gallery/62185697/Psychological-Laws-of-User-Experience. Acesso em: 02 fev. 2022.

JERA. O que é e como fazer uma Análise Heurística. Disponível em: https://jera.com.br/blog/7115/design-ux/analise-heuristica. Acesso em: 02 fev. 2022.

NETO, O. J. M. Usabilidade da interface de dispositivos móveis: heurísticas e diretrizes para design. 2013.

NIELSEN NORMAN GROUP. 10 Usability Heuristics for User Interface Design. Disponível em: https://www.nngroup.com/articles/ten-usability-heuristics/. Acesso em: 25 jan. 2022.

NIELSEN NORMAN GROUP. Flexibility and Efficiency of Use: The 7th Usability Heuristic Explained. Disponível em: https://www.nngroup.com/articles/flexibility-efficiency-heuristic/. Acesso em: 26 jan. 2022.

NIELSEN NORMAN GROUP. Help and Documentation: The 10th Usability Heuristic. Disponível em: https://www.nngroup.com/articles/help-and-documentation/. Acesso em: 10 fev. 2022.

NIELSEN NORMAN GROUP. Maintain Consistency and Adhere to Standards (Usability Heuristic #4). Disponível em: https://www.nngroup.com/articles/consistency-and-standards/. Acesso em: 10 fev. 2022.

NIELSEN NORMAN GROUP. Match Between the System and the Real World: The 2nd Usability Heuristic Explained. Disponível em: https://www.nngroup.com/articles/match-system-real-world/. Acesso em: 10 fev. 2022.

NIELSEN NORMAN GROUP. Memory Recognition and Recall in User Interfaces. Disponível em: https://www.nngroup.com/articles/recognition-and-recall/. Acesso em: 11 fev. 2022.

NIELSEN NORMAN GROUP. Preventing User Errors: Avoiding Unconscious Slips. Disponível em: https://www.nngroup.com/articles/slips/. Acesso em: 11 fev. 2022.

NIELSEN NORMAN GROUP. The Definition of User Experience (UX). Disponível em: https://www.nngroup.com/articles/definition-user-experience/. Acesso em: 12 fev. 2022.

NIELSEN NORMAN GROUP. User Control and Freedom (Usability Heuristic #3). Disponível em: https://www.nngroup.com/articles/user-control-and-freedom/. Acesso em: 12 fev. 2022.

NIELSEN NORMAN GROUP. Visibility of System Status (Usability Heuristic #1). Disponível em: https://www.nngroup.com/articles/visibility-system-status/. Acesso em: 11 fev. 2022.

RODRIGUES, Alexandre. ESTUDO SOBRE CONCEPÇÃO E DESENVOLVIMENTO DE INTERFACES GRÁFICAS COM A INSERÇÃO DE UX DESIGN. 2020.

UX COLLECTIVE. Análise heurística: como fazer e os benefícios para o projeto. Disponível em: https://brasil.uxdesign.cc/an%C3%A1lise-heur%C3%ADstica-o-que-%C3%A9-como-fazer-e-os-benef%C3%ADcios-para-o-projeto-161f3d94436b#:~:text=O%20m%C3%A9todo%20foi%20apresentado%20por,Usabilidade%20ao%20redor%20do%20mundo. Acesso em: 02 jan. 2022.

ZABINI, Thaina Delgado. UX Case - Design Digital para Idosos. 2021.

ZOLY. O que é a análise heurística. Disponível em: https://zoly.com.br/blog/o-que-e-a-analise-heuristica. Acesso em: 03 jan. 2022.

FUNDAÇÃO INSTITUTO DE ADMINSTRAÇÃO. 5W2H: o que é, como funciona e por que você deveria usar?. Disponível em: https://fia.com.br/blog/5w2h/. Acesso em: 10 mai. 2022.

GOMES, Kelly Aparecida; CATAPAN, Araci Hack. DESIGN DE INTERAÇÃO: UM ESTUDO DE CASO. Interação e Comunicação em Comunidades de Aprendizagem, Florianópolis, mai./2015. Disponível em: http://www.abed.org.br/congresso2015/anais/pdf/BD_240.pdf. Acesso em: 10 mai. 2022.

IMASTERS. Don Norman e o termo “UX”. Disponível em: https://imasters.com.br/design-ux/don-norman-e-o-termo-ux#:~:text=No%20in%C3%ADcio%20de%201990%2C%20quando,que%20o%20trabalho%20dele%20representava. Acesso em: 10 mai. 2022.

MARCELO RAMOS. AVALIAÇÃO HEURÍSTICA. Disponível em: https://marceloramos.com.br/publicacao/64. Acesso em: 10 mai. 2022.

Published

2022-06-30

How to Cite

ORTIZ, L. C.; ZUCHI, J. D. HEURISTIC ANALYSIS IN THE CONTEXT OF USER EXPERIENCE. Revista Interface Tecnológica, [S. l.], v. 19, n. 1, p. 47–55, 2022. DOI: 10.31510/infa.v19i1.1366. Disponível em: https://revista.fatectq.edu.br/interfacetecnologica/article/view/1366. Acesso em: 21 nov. 2024.

Issue

Section

Tecnologia em Informática

Metrics

Views
  • Abstract 459
  • PDF (Português (Brasil)) 284
Métricas