An Analysis of Information and Communication Technology Applications in Health Management in Brazil

Abstract

The information era, driven by the use of Information and Communication Technologies (ICT), has significantly transformed the way we carry out various activities. The ease of obtaining and processing data, which was previously restricted to the business sector, now extends to the healthcare field, impacting the way diagnoses and other procedures are performed. This transformative process was accelerated by the COVID-19 pandemic, during which the need for social distancing was mitigated by the intensive use of various internet-based consumption technologies. The objective of this study is to present the main information and communication technologies in the context of public and private healthcare in Brazil, exploring their characteristics, challenges, and benefits for users. The methodology adopted is bibliographic research, involving the collection of information from governmental websites, academic works, and scientific articles, aiming to provide a solid foundation for this investigation. The information obtained was organized into charts and tables to clarify and deepen the understanding of the topic. Based on the results and thematic analysis, significant advances in the use of healthcare software in the post-pandemic period were observed, including greater speed in data collection and recording, as well as the facilitation of continuous patient monitoring, promoting more assertive decision-making.