OVERVIEW OF TRANSPORTATION LOGISTICS AND ITS ELEMENTS:

an analysis of operational risks in the road mode

Abstract

Logistics in general aims to achieve the best potential in quality and customer satisfaction. With this in mind, the transportation cycle takes place from the arrival of inputs and raw materials at the company, storage methods until the departure of the finished product, therefore, to achieve this and add value to the product, logistical understanding is essential. The main objective of this article is to determine the importance of the transport logistics system in the business context, emphasizing the characteristics, risks and challenges inherent to the operationalization of the road mode. To understand clearly, it is important to explore the possible themes linked to the logistics chain and briefly collect data related to the modes present in Brazilian territory, such as rail, waterway, air and others. In order to map the theme proposed in the research, it was decided to carry out a case study, using a questionnaire composed of 15 questions applied to a sample composed of 45 road drivers, aiming to identify the operational conditions of road transport. As a result, it was possible to observe that all the material raised in the theoretical foundation are experienced in the daily lives of these workers, the answers pointed out the challenges of infrastructure, insecurity, exposure to theft and accidents, it was also noted the measures taken by transport companies to mitigate part of these obstacles.