1.
Cardoso Dos Santos Silva T, Del Vechio GH. USE OF THE OTRS SYSTEM TO MANAGE INCIDENTS AND RAISE THE LEVEL OF SERVICES OFFERED BY COMPANIES. INFA [Internet]. 2020 Dec. 18 [cited 2025 Dec. 5];17(2):44-5. Available from: https://revista.fatectq.edu.br/interfacetecnologica/article/view/860