A INFLUÊNCIA DA INTELIGÊNCIA EMOCIONAL NO CLIMA ORGANIZACIONAL: impactos na Produtividade e no Bem-Estar dos Colaboradores

Gabriel Pereira Scavoni; Luis Fernando Terazzi; Daniel Donizeti Revoredo; Diego José Casagrande

doi:10.31510/infa.v22i1.2181

Authors

Gabriel Pereira Scavoni FATEC Taquaritinga
Luis Fernando Terazzi FATEC Taquaritinga
Daniel Donizeti Revoredo FATEC Taquaritinga
Diego José Casagrande FATEC Taquaritinga

DOI:

https://doi.org/10.31510/infa.v22i1.2181

Keywords:

professional performance., people management., organizational leadership.

Abstract

This article addresses emotional intelligence in the workplace, highlighting its importance for professional performance and human relations. With the advancement of innovations and globalization, emotional intelligence has become a differentiator for companies seeking to improve operational efficiency and the organizational climate. This study aims to analyze the influence of emotional intelligence in the organizational environment, as well as in leadership, seeking to understand how emotional intelligence can contribute to a more productive, collaborative and healthy work environment. The research was based on a theoretical review of books and articles by Goleman and Salovey, as well as case studies of companies. The results indicated that companies that invest in the development of employees' emotional intelligence and in the organizational climate obtain a gain in performance and efficiency, in addition to the reduction of problems such as absenteeism and presenteeism. It is concluded that emotional intelligence is essential to create a healthy and efficient organizational environment, being a competitive advantage for companies.

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