LACERDA, M. I. S. de; CASAGRANDE, D. J. . EXCELLENCE IN CUSTOMER SERVICE: the importance of quality in services. Revista Interface Tecnológica, [S. l.], v. 19, n. 2, p. 431–443, 2022. DOI: 10.31510/infa.v19i2.1455. Disponível em: https://revista.fatectq.edu.br/interfacetecnologica/article/view/1455. Acesso em: 27 jul. 2024.